Terms and conditions

Article 1 - Definitions

For the purposes of these conditions, the following definitions shall apply:

'withdrawal period' means the period within which the consumer can exercise
right of withdrawal;

'consumer' means the natural person who is not acting in the course of
professional or commercial activity and concludes a distance contract with the consumer
concludes a distance contract with the trader;

'day' means a calendar day

'duration transaction' means a distance contract relating to
a series of products and/or services, for which the obligation to supply and/or
delivery and/or purchase obligation is spread over time

'durable medium' means any means enabling the consumer or
entrepreneur to enable information addressed to him personally
addressed to him in a way that allows future consultation and
unaltered reproduction of the stored information possible.

'Right of withdrawal' means the possibility for the consumer to, within
withdrawal period from the distance contract;

Entrepreneur: the natural or legal person who offers products and/or
services to consumers at a distance;

'distance contract' means a contract whereby, within the framework
of a system organized by the entrepreneur for distance selling
distance selling of products and/or services, up to and including the conclusion of
exclusive use of one or more means of distance communication
several means of distance communication;

'means of distance communication' means means that can be used
used to conclude a contract, without the consumer
consumer and entrepreneur are simultaneously in the same room
meeting.

General conditions: the current general conditions
of the entrepreneur.....

Article 2 - Identity of the entrepreneur

Company: Elegant Edge
Address: Lirestraat 18, 1060SL, Amsterdam
E-mail address: Contact@LoroStyle.com
Chamber of Commerce number: 90237250
VAT number: NL004448944B13

Article 3 - Applicability
These general conditions apply to every offer of the
the entrepreneur and to all distance contracts concluded
distance and orders between entrepreneur and consumer.

Before the distance contract is concluded, the text
of these general conditions is made available to the consumer.
is made available. If this is not reasonably possible, before
the distance contract is concluded, it will be stated that
the general conditions can be inspected at the contractor's premises and that they will be made available at
the consumer's request as soon as possible, sent free of charge.
sent.

If the distance contract is concluded electronically, it is possible
Notwithstanding the previous paragraph and before the distance contract is concluded, it is possible
the distance contract is concluded, the text of these general conditions
be made available to the consumer electronically in such a way
made available in such a way that it can be stored by the consumer in a
easily stored on a durable medium.
data carrier. If this is not reasonably possible, before
the distance contract is concluded, it will be indicated
where the general conditions can be inspected electronically and
become known and that, at the consumer's request
will be sent electronically or by other means free of charge.
will be sent.

In the event that, in addition to these general conditions and
specific product or service conditions apply, the second and third
second and third paragraphs shall apply mutatis mutandis and
In the event of conflicting general conditions, the consumer may always
always rely on the applicable provision which is most favorable to him.
most advantageous.

If one or more provisions of these general conditions
are at any time wholly or partly invalid or void, the contract and
the contract and these general conditions shall otherwise continue to
continue in force and the provision concerned shall, in consultation
immediately replaced by a provision which corresponds as closely as possible to the meaning of the original provision
the original as closely as possible.

Situations not covered by these general conditions
shall be assessed “in the spirit” of these General Conditions.
general conditions.
Any uncertainty as to the interpretation or content of one or more provisions of
or several provisions of our General Conditions shall be interpreted “in accordance with
the spirit” of these general conditions.

Article 4 - The offer

If an offer has a limited duration or is made under
conditions, this will be explicitly mentioned in the offer.
stated.

The offer is without obligation. The entrepreneur has the right to change
to change and adapt the offer.

The offer contains a complete and accurate description of the
products and/or services offered. The description is sufficiently
detailed to enable a correct assessment of the offer by the
the consumer as possible. If the entrepreneur makes use
of images, these are a truthful representation of the
products and/or services offered. Obvious mistakes or errors
errors in the offer do not bind the entrepreneur.


All images, specifications and data in the offer are indicative
and cannot be a reason for compensation or dissolution of the contract.
of the contract.

Pictures of products are a true representation of the products offered.
of the products offered. The entrepreneur cannot guarantee
that the colors shown correspond exactly to the actual
colors of the products.

Each offer contains such information that it is clear to the consumer
clear what the rights and obligations are, which are attached to
acceptance of the offer is attached. This applies in particular to
in particular

the price including taxes

any shipping costs

the manner in which the contract will be concluded and the
the steps required for this

whether or not the right of withdrawal applies; payment
the method of payment, delivery and performance of the contract

the period for accepting the offer, or the period
within which the trader guarantees the price.

the amount of the tariff for distance communication if
the costs of using the means of distance communication are calculated on a
where the costs of using the means of distance communication are calculated on a basis other than the
the basic fee for the means of communication used;

whether the contract is archived after it has been concluded, and if
yes, the way in which it can be consulted by the consumer

the way in which the consumer, before the conclusion of the contract
the contract, the information he has provided in connection with the contract
can check and, if desired, repair the information he has provided under the contract

any language other than Dutch in which
the contract may be concluded

the codes of conduct to which the trader is subject
and how the consumer can consult these codes of conduct via
electronic means, and
the minimum duration of the distance contract in case of a
transaction with duration.

Optional: available sizes, colors, type of materials.

Article 5 - The contract

The contract, subject to the provisions of paragraph 4,
is established at the moment when the consumer accepts
the offer and the fulfillment of the conditions set out therein.

If the consumer has accepted the offer electronically
If the consumer has accepted the offer electronically, the trader will immediately acknowledge receipt of
the receipt of the acceptance of the offer. As long as
the receipt of this acceptance has not been confirmed by the trader
confirmed, the consumer can dissolve the contract.

If the contract is concluded electronically, the
the entrepreneur will take appropriate technical and organizational measures
to secure the electronic transmission of data and shall ensure a secure web
for a secure web environment. If the consumer is able to
can pay, the entrepreneur will observe appropriate
security measures.

The entrepreneur may - within the legal framework - inform
whether the consumer can meet his payment obligations
meet his payment obligations, as well as of all the facts and factors that are important for a responsible
a responsible conclusion of the distance contract. If the
the contractor has good reasons on the basis of this investigation
not to conclude the contract, he has the right to refuse an order or
refuse an order or application or to attach special
attach special conditions.

With the product or service, the entrepreneur will provide the consumer with
the following information, in writing or in such a way that it can be
the consumer in an accessible way can be stored
on a durable data carrier, including:

a. the visiting address of the entrepreneur's branch where the consumer can go to
the consumer can go to with complaints;

b. the conditions under which and the manner in which the consumer can make
right of withdrawal, or a clear indication of the exclusion of the right of withdrawal.
Notice that the right of withdrawal does not apply;

c. information on guarantees and existing after-sales services

d. the information included in Article 4.3 of these conditions,
unless the entrepreneur has already provided the consumer with this information
provided prior to the execution of the contract

e. the requirements for termination of the contract if the contract
the contract has a duration of more than one year or is of
indefinite duration.

In the event of a duration transaction, the provision of the previous paragraph only
applies to the first delivery.

Each contract is concluded on the following suspensive conditions
conditions on sufficient availability of the relevant
products.

Article 6 - Right of withdrawal

When purchasing products, the consumer has the possibility
to cancel the contract without giving reasons
for a period of 14 days. This withdrawal period starts the day after
receipt of the product by the consumer or a previously designated
consumer and made known to the entrepreneur
representative.

During the cooling-off period, the consumer will handle
the product and the packaging. He will only unpack or use the product to the extent
unpack or use the product to the extent necessary to be able to
assess whether he wants to keep the product. If he exercises his right of withdrawal
right of withdrawal, he must return the product with all accessories and
accessories and - if reasonably possible - in its original condition and
original condition and packaging to the contractor,
in accordance with the reasonable and clear instructions of the entrepreneur.
Instructions.

If the consumer wants to exercise his
right of withdrawal, he is obliged to do so within 14 days of receipt of the product.
of the product to the entrepreneur. The consumer
consumer must do so by means of a written notice/
e-mail. After the consumer has made it known that he
right of withdrawal, the consumer must return the product within 14 days.
return the product within 14 days. The consumer must prove
that the delivered goods have been returned on time, for example by
proof of dispatch.

If, after a8oop of the periods mentioned in paragraphs 2 and 3
has not communicated that he wishes to exercise his right of withdrawal or
right of withdrawal or has not returned the product to
The purchase is a fact.

Article 7 - Costs in case of withdrawal

If the consumer exercises his right of withdrawal, the following will be charged
costs of returning the products at the expense of the consumer
by the consumer.

If the consumer has paid an amount, the entrepreneur will
refund this amount as soon as possible, but at the latest within 14 days after
after the withdrawal. This is subject to the condition that
the product has already been received back by the entrepreneur or conclusive
proof of complete return.

Article 8 - Exclusion of right of withdrawal

The entrepreneur can exclude the consumer's right of withdrawal
exclude the products described in paragraphs 2 and 3.
exclusion of the right of withdrawal only applies if
the entrepreneur clearly indicated this in the offer, or at least in good time before concluding
of the contract.

Exclusion of the right of withdrawal is only possible for
products:

a. which have been created by the entrepreneur in accordance with
speci7cations of the consumer;

b. which are clearly personal in nature

c. which cannot be returned due to their nature;

d. which spoil or age quickly;

e. whose price is subject to fluctuations on the 7nancial
market over which the contractor has no influence

f. for single newspapers and periodicals;

g. for audio and video recordings and computer software for which
the consumer has broken the seal

h. for hygiene products on which the consumer has broken the seal.
has broken the seal.

Exclusion of the right of withdrawal is only possible for
services:

a. relating to accommodation, transport, catering or leisure activities
to be performed on a specific date or during a specific
period;

b. the supply of which, with the express consent of the consumer
the consumer's express consent, has begun before the withdrawal period has expired

c. concerning betting and lotteries.

Article 9 - Price

During the validity period indicated in the offer, the
the prices of the products and/or services offered shall not be increased
except for price changes resulting from changes in
tax rates.

Contrary to the previous paragraph, the contractor may offer products or
services whose prices are subject to fluctuations on the
the financial market and over which the contractor has no influence,
with variable prices. This link to
fluctuations and the fact that all prices mentioned are
are target prices, should be stated together with the offer.

Price increases within 3 months of the conclusion of the contract are
the contract are only allowed if they are the result of
statutory provisions or regulations.

Price increases from 3 months after the conclusion of the contract are only
contract are only allowed if the contractor has
has determined it and:

a. they are the result of statutory provisions or regulations; or

b. the consumer has the power to terminate the contract
terminate the contract as from the day on which the price increase
enters into force.

The prices indicated in the offer of products or services are
inclusive of value added tax.

All prices are subject to printing and typesetting errors. The consequences
The consequences of printing and typesetting errors are not accepted.
In the event of printing and typesetting errors, the trader is not obliged to deliver the
the product according to the incorrect price.

Article 10 - Conformity and guarantee

The entrepreneur guarantees that the products and / or services
comply with the agreement, the speci7cations mentioned in the offer and
specifications, to the reasonable requirements of reliability and/or
usability and the existing statutory provisions and/or
contract existing legal provisions and/or
government regulations. If agreed, the
contractor also certifies that the product is suitable for other than normal
than normal use.

A guarantee provided by the trader, manufacturer or importer
does not affect the legal rights and claims that
the consumer under the contract against the entrepreneur
contractor may assert.

Any defective or incorrectly delivered products should be sent within
14 days after delivery to be reported to the entrepreneur in writing.
reported. The products must be returned in the original
original packaging and in new condition.

The contractor's warranty period corresponds to the factory warranty period.
factory warranty period. However, the contractor is never
responsible for the possible suitability of the products for
for each individual application by the consumer, or for any
advice regarding the use or application of the
the products.

The warranty does not apply if:

The consumer has repaired and/or
processed or had them repaired and/or processed by a third party;

The delivered products have been subjected to abnormal
exposed or otherwise treated negligently or in violation of
contrary to the instructions of the contractor and/or on
the packaging;

The failure is wholly or partly due to
regulations that the government has established or will establish regarding
the nature or quality of the materials used.

Article 11 - Delivery and implementation

The contractor will take the greatest possible care when receiving and
with the receipt and execution of product orders.
orders of products.

The place of delivery is the address that the consumer has made known to
the company.

With due observance of what is stated in Article 4 of these
general conditions, the company will process accepted
expeditiously but within 30 days at the latest, unless
unless the consumer has agreed to a longer
delivery period. If the delivery is delayed, or
if an order cannot or only partially can be
partially, the consumer will be informed of this no later than 30 days after
he has placed the order. In this case, the consumer has
the right to cancel the contract without costs and
the right to any damages.

In the event of dissolution in accordance with the previous paragraph, the entrepreneur will
the amount paid by the consumer as soon as possible
but no later than within 14 days after dissolution, refund.

If delivery of an ordered product proves impossible, then
make an effort to provide a replacement product.
available. At the latest upon delivery, it shall be clearly and
understandable way that a replacement item is delivered.
delivered. With replacement items, the right of withdrawal cannot be
excluded. The costs of any return freight are
for the account of the entrepreneur.

The risk of damage and / or loss of products rests
with the entrepreneur until the time of delivery to the consumer
or a previously designated and communicated to the entrepreneur
unless explicitly agreed otherwise.

Article 12 - Duration transactions: duration, termination and extension

Termination
The consumer can terminate an indefinite contract
concluded and which extends to the regular supply of products
(including electricity) or services, at any time, with
subject to the applicable rules on termination
termination rules and a notice period not exceeding one month.
month.

The consumer may terminate a fixed-term contract
concluded for the regular supply of products (including electricity) or
(including electricity) or services, at any time before the end of the fixed period.
the end of the fixed period with due observance of the
agreed termination rules and a notice period
a maximum notice period of one month.

The consumer may terminate
the contract:

be terminated at any time and not be limited to termination at a
a specific time or period;

at least terminate them in the same way as they
were concluded;

always terminate them with the same notice period that the contractor has
has fixed for himself.

Extension

A contract that has been concluded for a fixed period of time and that
regular supply of goods (including electricity) or services, may not be extended by tacit consent.
or services, may not be tacitly extended or renewed for a fixed period.
be renewed for a fixed period.

By way of derogation from the previous paragraph, a contract concluded for a
concluded for a limited period and covering the regular supply of
of daily or weekly newspapers and periodicals may be tacitly
implicitly renewable
implicitly extended for a fixed period not exceeding three months, if
the consumer can terminate this extended contract at the end of the extension with a
the extension with a notice period not exceeding one month.
month.

A contract which is concluded for a fixed period of time and which extends
regularly provide goods or services, may only be
be implicitly extended for an indefinite period if the consumer
the consumer can terminate the contract at any time with a notice period of one month
month and a notice period of up to three months if
months where the purpose of the contract is to provide regular, but
less than once a month, of daily or weekly newspapers and periodicals.
newspapers and periodicals.

A contract of limited duration for the regular distribution of
of daily or weekly newspapers and periodicals (trial or introductory period).
periodicals (trial or introductory subscription) will not
and automatically expire at the end of the trial or introductory period.
the trial or introductory period.

Duration
If a contract has a duration of more than one year, the consumer may
the consumer may terminate the contract at any time after one year with a notice period
notice period of up to one month, unless
fairness and justice opposes termination before the end of the
agreed term.

Article 13 - Payment

Unless otherwise agreed, the amounts owed by the consumer
the consumer shall pay within 7 working days
working days after the start of the reflection period referred to in
Article 6(1). In the case of a contract for the provision of a
service, this period shall start after the consumer has received confirmation
of the contract.

The consumer has the obligation to immediately inform
specified payment details to the entrepreneur without delay.

In the event that the consumer does not pay, the entrepreneur has
subject to legal restrictions, has the right to charge the reasonable
consumer in advance of the reasonable costs incurred.
fee.

Article 14 - Complaints procedure

Complaints about the performance of the contract must be submitted within 7
days fully and clearly described and handed over to the
contractor, after the consumer has found the defects.
observed.

Complaints submitted to the contractor are submitted within a period
14 days from the date of receipt.
If a complaint requires a foreseeable longer processing time,
the contractor will respond within 14 days with a
responded with a notice of receipt and an indication of when
the consumer can expect a more detailed response.

If the complaint cannot be resolved by mutual agreement
a dispute arises which is subject to the dispute resolution procedure.

A complaint does not suspend the contractor's obligations
unless the contractor specifies otherwise in writing.

If a complaint is considered well-founded by the contractor, the contractor will
the entrepreneur at his discretion either replace or repair the delivered products free of charge.
replace or repair.

Article 15 - Disputes

On agreements between the entrepreneur and the consumer
to which these general conditions relate, are
Dutch law applies exclusively. Even if
the consumer is resident abroad